Excellent.... the word which can be used for your arrangements.
To be very frank, I haven't expected such a nice services from you at the time of booking the tour but your confidence to provide the best has led me to book this trip with you and you have really proved it.
Not a single time we had to wait for anything, though the full trip has been shared by three different suppliers, all have performed the best work. Not a single minute waiting for a driver. They are always 10 minutes early then the scheduled time.
Talking about driver cum guides they always behaved as if we are their friends or relatives, they haven't looked at itinerary or timing. Just tried to provide best to the extend they can. Even small-small things has been taken care by them. Even purchasing of local sim, water, food etc was been taken care very nicely. All the guides are well experienced and they really know their work and duty. All of them posses a good amount of knowledge of their particular area. And the best part what we noticed is they are always updated and most of the time we saw them reading books to improve their services. April (Joburg) was reading the book of History, Chrish (Kruger) was reading nooks of wild life, Pierre (Garden rout) himself is a professor and always keep on enhancing his knowledge. I have always saw them passionate to give us best service and have never worked just to finish the itinerary.
The best guide we have ever met is Pierre. The way he has managed our trip, no one would have done it. He always had information for weather forecast and accordingly he planned our itinerary to cover all the attractions. The best part was Table mountain, if he has not planned it, we would have surely missed that. You really need such kind of guides in your contract.
And the most important thing which I have never expected (sorry for this) is your messages on daily basis for schedule, places to cover, and guidance of the attractions and restaurants. If you would have not suggested, we would have missed out some of the important attractions in our tour which are must do things. A big Thanks for this.....
I had just tried your services for this tour and now I would say, you would be our first preference for all the future trips. I can trust on you blindly....