Simply Singapore with Beautiful Bali and Cruise - Pooja Final Testing

• Hotels/Airline will be subject to availability till Reconfirmation.
• Given cost is estimated, based on lowest airfare and hotel rates existing as of now. We don’t hold any confirmation for Hotels/Airline. It’s Subject to availability at the time of booking. Any difference in cost shall be borne by passenger.
• Any further increase in airfare due to increase in the fuel price, change in government regulations, taxes, etc., charged by the airline will have to be borne by the passengers. FLAMINGO will not be held responsible for them.
• Rate of Exchange will be considered on the day when you make final payment.
• Any extra services requested apart from the mentioned services in this quotation will be charged additionally.
• Room Rates based on Standard Rooms. Supplement cost will be applicable for Sea facing/Lake Facing / Deluxe / Suite Rooms / MARINA BAY SANDS (Floor Wise)
• Optional sightseeing has to be booked in advance on your own by paying an additional cost. You can contact hotel travel desk counter or our agent to book optional sightseeing.
• Portages and Coach Captain Tips are extra.
• There is No Refund for unutilized Service.
• Coach tickets, ferry tickets, Internal flights, Sightseeing are Non – Refundable , once issued.

• If its mentioned that your tours and transfers are based on Seat in Coach Basis (SIC) than seat in Coach Transfers departs only at fixed time and stops at different hotels Enroute where other passengers may be picked /dropped off. It can be more time consuming.(Its more time consuming but economical)
• If you can’t reach on time then it will be consider as no show & no refund. In SIC & Private Transfer basis driver will wait only for 10 min.
• Mid night surcharge applicable for all transfer operated between 2200hrs-0700hrs
• You are not allowed to eat/drink in coach.
• Drivers in Southeast- are English language speaking only, they are not knowledgeable enough for any kind of guidance.
• Vehicle is booked as per itinerary only.  Incase of extra kms or reroute of itinerary, shall be charged additionally.
• Airport pick up & Drop & cruise transfers are always after 2 hours of arrival time.

• Point to point --- if you book then driver will come to hotel and pick you up and after your sightseeing he will drop back to hotel. Incase in between if you want to drop for some sight seeings which is enrooted than it is not possible it will be on additional cost. 
• Car @ disposal – than driver will come to pick on specific time and for 8 hours as per the time you call him.

• Meals are booked on time slots, once meals confirmed no amendments or cancellations can be made.
• All meals are booked as per standard restaurant policy which generally include as per below
• Bali – Standard Veg Package: 1Salad (V) + 3Main Courses (2Veg+1Dhal) + 1Indian Bread + 1Indian Rice + 1Indian Dessert + 1Raita + 4Condiments & Water.
• Singapore/ Thailand: Depends on Restaurant. Some offer buffet & some provide Fix Thali. In Thali incase if you order extra need to pay directly. 
• If Dinners are booked you will be given Dinner Vouchers excluding transfers. You will need to make your own way at Restaurant for booked time.

• Room allocation Twin rooms /Double room will be as per the availability at the time of check in. 90% of rooms are Twin rooms & there is no guarantee for room with Double Bed.
• Also, Double Rooms could be one double bed or Twin- that is two single beds.
• International Hotel Standard Check in time 1400 hrs, Marina Bay Sands Check in time 1500hrs. Check out Time 1200hrs. Early check in cannot be committed. 
• Generally rooms in Singapore hotels are very compact and small in size( Approx. 15m2-25m2).
• In Bali Villa, if we take 1 bedroom / 2 bedroom / 3 bedroom pool villa than they are far from each other and even far from reception as well as breakfast area.
• Many villa in Bali are not having Microwave. 
• Extra bed in Triple room will be either provided as a rollaway bed or folding bed. Cruise 3rd person & 4th person it will be sofa come bed.
• Allocation of the Rooms are done only while check-in by the Hotel Front Desk and are not in our limits.
• Adjacent rooms/ Rooms on same floor cannot be committed or guaranteed.
• Cooking anything in the hotel is strictly prohibited, in case of not following the rules, heavy penalties are levied to the passenger.
• Any damage caused by the passengers in the hotel or villas. 
• For example: Breakage of any assets, oil stains in the rooms, scratches on the glass or wooden flooring, damage for bedsheet. Heavy penalties will be charged by the hotel to be borne by the passengers. Such penalties will be charged on the refundable deposit paid at the properties or asked additionally. 
• Security deposit is to be paid upon check in as per hotel policy.
• Most of the times Wi-Fi is not available in the rooms, can be accessed only in the public areas like - lobby  of the Hotel.
• No bell boy / No protreage at any Hotel.
• Tap water is drinkable in Singapore & Malaysia.
• Tap water is not drinkable in Bali & Thailand
• Hotels in Bali & Thailand provide maximum 2 bottles per day per room.

• Please verify the names and visa validity dates once you receive them.
• Photographs are compulsory for on arrival visas. Please keep one passport Copy Xerox and one Ticket copy Xerox ready to be submitted for on arrival visas.
• Malaysia E Entry visa is only valid for passengers travelling to Singapore & Thailand. If passenger is travelling to any other destination except Singapore & Thailand must required multiple entry visa for Malaysia depends on flight schedule.
• For NRI –Passengers staying in India for more than 180 days will have to take Police Clearance Certificate from Commissioner of Police for which Flamingo will not be responsible. Passengers are requested to submit Xerox copy of Passport along with page showing arrival stamp in India

• The validity of the passport should not be less than 6 months from the date of arrival in Southeast.
• It is recommended to buy Local Sim Card, to make local calls for reconfirmation with coach drivers, operators, & airline office.
• Baggage allowance is 20 Kg for Check in Luggage. Hand Bag allowance is 7Kg.
• The above program is only indicative and the passenger has to verify each day’s program from the local guide.
• It is always advisable to keep 2 Photographs with you during the journey. Please keep one Xerox copy of your passport with your relative, in India and one Xerox copy of passport with you during the travel.
• Overseas Medical Insurance is not compulsory but it is advisable.
• It is understood that, we act as agent only for all services covered hereby. Further we shall not be responsible :
• We as an agent or Hotel Team will not be responsible for loss of any Valuables/Passports anywhere. During Visa Process or On Tour Or at the airport incase of passport damage we shall not be responsible for any consequences.
• For any loss, injury or damage resulting from acts of God, dangers, fire,
• Breakdown of machinery
• Damage resulting from acts of God, like earthquake, Tsumani, floods, snowfalls.
• Equipment or vehicles acts of government authority,
• Flight cancel without any prior notice. 
• Sports events/ World Cup Victory Marches.
• Grand events
• Any royal events, wars, civil disturbances, riots, thefts, pilferage, epidemics, quarantines or any delays or changes including any extra expenses which the passenger may incur as a result of any of the foregoing causes.

• Tipping is compulsory in USA. 
• You will have to pay USD 5.00 per person per day for the Duration of your tour. Kindly pay the same on arrival to the Tour Manager (Applicable on both adult and child)

• On the tour luggage allowance in the coach will be one handbag and one suitcase per person. 
• Porterage in Any of Tours is not included. It will be passenger’s responsibility to carry their bags to and from the Coach and their room. 

• Breakfast: Your breakfast is normally a continental or American breakfast which usually will have Tea or Coffee, Juices, Cereals, Milk, Breads, Butter, Jam, cheese.  Some hotels may provide hash brown potatoes or hot potatoes or hot beans. No Indian item or Jain item will be available. 
• Indian Breakfast: In case of Indian breakfast you will be taken to the Indian restaurant and not in the hotel premises. It may be possible that the Indian restaurant is little far.
• Lunch & Dinner: may be a combination of Indian / Continental or local vegetarian or packed. Local lunch can be pizza, pasta or Mexican or subway. But all vegetarian. 
• Jain passengers: Please note, the Jain food which may be provided will be without onion, garlic & potatoes. Any further restriction from the above for vegetables etc cannot be accommodated. Also there will be restricted choice of vegetables, curries items for jain passengers. 
• A meal doesn’t include any Water Bottles, Beverages Hard/Soft drinks, Fruit Juices.  
• Drinking water will not be provided during the tour because tap water is suitable for drinking. 
• In the cruise, the meals will be served as per the cruise  policy. 
• If you are non vegetarian please request us at the time of booking. 

• Flamingo strongly advises that you should carry a travel insurance with you, with a minimum of USD 250,000 coverage. We will not release any tour documents, unless the insurance copy is submitted to us. 
• Please note the insurance cost is not included in the tour cost. It is going to be additional.

COVID RULES :

• It is mandatory to follow the Vaccination pre-requirement of each country being visited before & during the tour

• If you wish to deviate your tour from the group on return to India the same is permitted. You will have to pay Rs. 10,000/- per person per deviation plus difference of airfare as per availability of the date you wish to travel on. Pre tour deviations are not possible on Group airfare. If you wish to go earlier than Group departure date than you are required to pay the difference of individual airfare and Group airfare.

• International airfare not included. 
• Passengers need to reach to the hotel of first destination on their own. Airport transfers are not included for Direct Joining passengers. 
• Passengers’ tour will end at the hotel in the last city. They need to transfer to airport on their own expense.
• The JD cost does not include the cost of USA visa and Canada visa.

TOUR MANAGER :

• Your tour manager will not be travelling with you in the flights. He / She will meet you directly in the first hotel of your tour / airport (if there is a transfer) 
• It is not necessary that the tour manager travels with you in the internal flights as well. 
• Your tour manager may change the flow of sightseeing for the betterment if need may be. 

• It is strictly not allowed to eat, drink or smoke inside the Coach. 
• Coach Captains are bound by American laws and restrictions about driving hours per day and per week. All itineraries are planned as per them. Therefore it is absolutely essential for passengers to follow the time very strictly and punctually. 
• In some Coaches an emergency washroom is available. Keeping in mind hygiene standards it can be used only in case of severe emergency. We try to make sufficient stops to ensure the comfort of our passengers. 
• For our tours we do have all sizes of coaches such as 30 seater, 49 seater and 55 seater. We choose coach as per number of participants in the tour and we tend to use full capacity of our coach with no seat or hardly a seat or two empty in the coach. 
• Our coaches will not have any WIFI facilities on board the coach.

• There will be no refund on utilized services. 
• Due to reasons beyond our control such as strikes, heavy traffic, rain etc or you did not use services such as Meals, Entrance Fees, Sightseeing Tour, Hotels, cruises, Optional Tours it is clearly understood that there will be no refund due to any reason whatsoever. 
• Any refund (if due) process will take minimum 30 days or the time taken as per the supplier policy on whose services needs to be refunded. 
• Refunds will be given in Indian Rupees and thru Cheque or Bank Transfers only even though payment by cash. 
• If refund is due in foreign currency the rate of exchange will be considered on the day when refund is made and not the day when the payment was made.

• Operations of Groups Tour to USA is subject to Minimum Participation of 35 paying adult passengers 
• Tours specified in the brochure / itinerary is subject to minimum participation of paying participants. If the participants are below the minimum prescribed or any unforeseen circumstances beyond our control or without assigning any reason the company reserves right to amend, amalgamate, alter, vary or cancel a tour without incurring the liability to pay any compensation.  
• Under such circumstances amount paid by you will be refunded forthwith after deducting the actual expenses incurred by us like visa, travel insurance and the like but no compensation is payable. All refunds shall be given in Indian Rupees and thru cheque or bank transfers only. 
• If company decides to operate the tour with participation below minimum stipulated or if the participants are required to travel as “individual traveller” the company reserves right to collect additional amount in case any. Persons travelling as individual travellers such cases will not be provided certain services including that of tour manager and the client may travel in the same itinerary with some amendments such as in coach, airport transfers, which re at fixed times etc.

• Above rates are subject to change without our prior notice. Above rates are subject to availability & confirmation by the airline & hotel. 
• ROE will be considered on the day when you make the payment. 
• The airfare & taxes based on the fare structure existing as on December ’21. Any further increase in airfare due to increase in the fuel price, change in government regulations, taxes, etc., charged by the airline will have to be borne by the passengers. FLAMINGO will not be held responsible for them. 
• Price is valid for minimum 40 Passengers traveling together. Flamingo reserves right to cancel or Change date of departure in case of inadequate members in the Group. 
• Room Rates based on Standard Rooms. Supplement cost will be applicable for Sea Facing /Lake Facing / Deluxe / Suite Rooms. 
• International Hotel Standard Check in time 1500 hrs Check out Time 1100hrs 
• There is No Refund for unutilized Services. 
• All services of the tour including changes in Schedule of mode of travel may have an impact on tour Itineraries and the company reserves a right to change / modify / vary/ alter in the tour Itinerary and/or tour tariff accordingly. 
• Porterage is not included. The passengers have to carry their own luggage from coach to room and rooms to coach on their own. 
• Passengers need to pay baggage handling fees of USD 25-35 per check in bag, per flight for internal sectors, levied by airlines at airport if more than 1 bag per person by themselves. 
• It is advisable to book 60 days prior to the date of departure as the internal ticket rate might increase closer to the departure date, resulting in an increase in the tour cost. 
• Overseas Medical Insurance is strongly suggestible for your travel. 

• If the flight arrival is in the morning, then you need to wait in the hotel lobby as check in time is 3 pm. 
• In New York & Niagara Falls, the sequence of the tour can be changed depending on the circumstances. The tour leader will be the final authority for the same. 
• We will not be getting down on the Liberty Island. The cruise will be getting closer to the statue form where you can click pictures and get amazing views.

• The shore excursions booked on Nassau will be additional and to be paid by the passengers directly to the cruise company. 
• The Fire crackers show will be experienced for 1 day only. If passengers want to see the show in both the parks then they have to make their own way for dinner and to the hotel. 

• Depending on the weather and flight timings, Architectural cruise can be changed to either the next day as well. 

• If the flight arrival is in the morning, then you need to wait in the hotel lobby as check in time is 3 pm.
• The up gradation for Grand Canyon tour will have to be booked from here itself. Please let us know in advance if you want to upgrade.